Frequently Asked Questions
Expert Answers from Your Trusted Remodeling Contractor
Planning a remodel or new home project can raise many questions. At C&J Custom Remodels, LLC, we believe in open communication and transparency from the very first conversation. Below, we’ve compiled answers to some of the most common questions homeowners in Garner and surrounding areas ask about remodeling, home additions, and custom construction.
Whether you’re starting a kitchen remodel, adding a new room, or building your dream home, our team is here to ensure the process is smooth, efficient, and stress-free.
General Remodeling Questions
What types of projects does C&J Custom Remodels handle?
We specialize in residential remodeling and construction, including kitchen and bathroom renovations, home additions, custom homes, and whole home remodels. We also perform exterior upgrades such as decks, siding, and porches.
Are you a licensed general contractor?
Yes. C&J Custom Remodels, LLC is a fully licensed and insured general contractor in the state of North Carolina. Our license ensures compliance with all state building codes, safety standards, and permitting regulations.
Do you provide free estimates?
Yes, we offer free, no-obligation consultations and estimates. During this meeting, we’ll discuss your project goals, review your space, and provide a clear, itemized estimate.
How long have you been in business?
Our team has over 25 years of hands-on remodeling and construction experience serving homeowners in Garner, Clayton, Smithfield, Nashville, Zebulon, and nearby communities.
Design and Planning Questions
Do you help with design and layout?
Absolutely. We work closely with homeowners to create designs that balance functionality and aesthetics. Whether it’s optimizing a kitchen layout or planning a new home addition, our design support ensures your project fits your needs and budget.
Can you work with my architect or designer?
Yes. We regularly collaborate with architects, designers, and engineers. We’re happy to coordinate with your preferred design professionals or provide our own recommendations.
Do you handle permits and inspections?
Yes. As a licensed general contractor, we take care of all necessary permits, inspections, and code compliance requirements. Our goal is to simplify the process for you while ensuring everything meets state and local standards.
How long does the design process take?
The timeline depends on project complexity and the level of customization. Smaller remodels may take a few weeks to plan, while larger builds or additions require more detailed preparation.
Construction Process Questions
How long will my remodel or addition take?
Project duration varies based on size and scope. Minor remodels may take a few weeks, while larger projects like additions or full home renovations can take several months. We provide a detailed timeline before construction begins.
Will you keep my home clean during construction?
Yes. We take great care to maintain a clean and safe workspace. Our team uses protective coverings and ensures debris is removed daily to minimize disruption.
Who oversees my project?
All projects are directly managed by our licensed general contractor, ensuring quality control, accountability, and consistent communication from start to finish.
Do I need to be home during the remodel?
Not necessarily. Many clients prefer to be away during construction. We keep you updated through phone, email, and progress photos so you’re informed every step of the way.
How do you handle changes during construction?
If you decide to make adjustments during the process, we provide a written change order detailing costs, timeline adjustments, and any material differences. Transparency is key to maintaining trust and clarity.
Materials and Quality Questions
What materials do you use?
We use high-quality materials from trusted suppliers and recommend options based on your budget and preferences. Our focus is on durability, performance, and long-term value.
Can I choose my own materials or fixtures?
Yes. You can select your preferred materials, or we can help you find options that match your vision and project scope. We encourage clients to be involved in finish selections for a personalized outcome.
Do you offer warranties on your work?
Yes. We stand behind our craftsmanship and provide warranties on labor and materials as applicable. Details are included in your written contract before work begins.
What sets your craftsmanship apart?
Our attention to detail, precise installation techniques, and commitment to customer satisfaction distinguish our work. Each project is completed with pride and professionalism.
Budget and Payment Questions
How do you determine project costs?
Costs are based on project size, materials, labor, and complexity. We provide a detailed written estimate outlining all expenses so there are no surprises.
Do you require a deposit?
Yes. A deposit is typically required to secure scheduling and order materials. The remaining balance is divided into milestone payments as outlined in your contract.
What payment methods do you accept?
We accept standard payment methods, including checks, electronic transfers, and approved financing arrangements when applicable.
Can you help me stay within my budget?
Absolutely. We offer suggestions for cost-effective materials and design adjustments to help you achieve your goals without overspending.
Service Area Questions
What areas do you serve?
We proudly serve Garner, Clayton, Smithfield, Nashville, Zebulon, and surrounding North Carolina communities. If you live within approximately 40–50 miles of Garner, we can likely assist with your project.
Do you work with HOAs or community boards?
Yes. We frequently collaborate with homeowner associations and condominium boards, ensuring all guidelines and approvals are followed.
Are you local to Garner?
Yes. We are locally owned and operated in Garner, NC, and proud to serve nearby homeowners with professional remodeling and construction services.
Why Homeowners Choose C&J Custom Remodels, LLC
Homeowners choose us because we bring decades of experience, licensed expertise, and genuine care to every project. Our reputation for reliability, honesty, and superior workmanship sets us apart from other contractors in the region.
When you hire C&J Custom Remodels, you’re choosing a partner who values your home as much as you do.
Contact C&J Custom Remodels, LLC
If you still have questions or would like to discuss your next project, contact C&J Custom Remodels, LLC today. Call
(919) 995-7081 or email
chris@cjcustomremodels.com to schedule a consultation. Business hours are Monday through Friday, 8:00 AM – 6:00 PM.
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Get clear answers, honest communication, and exceptional craftsmanship from Garner’s trusted remodeling professionals—C&J Custom Remodels, LLC.
